What Is It?
What You Should Include in Your Policy
- Limitation of Liability – this may include warranty disclaimers and will notify users that the website is not responsible for inaccurate, incomplete, or missing information or features.
- Governing Law – this sets which state’s laws will apply to the relationship between user and website.
- Intellectual Property Clause – a declaration to all users of the site owner’s copyright and trademark rights – essentially that you own the logos, design, content (except, in most cases, user-generated content), and features of the site.
- License and Restrictions – explains to users the permitted and restricted activities and uses that govern their use of the website.
- Warranties and Guaranties – for the use of the website and the products or services that may be offered or advertised on the site.
- Dispute Resolution – a very important provision that will dictate the process and venue that users must follow in the event that a dispute arises. Often websites will include as part of its dispute resolution procedures, an arbitration provision restricting disputes to less expensive arbitration in lieu of litigation, in a location that is convenient for the business, and restricting class action lawsuits.